Bidders are hereby invited to submit bids for the following service: Managed information security services for the period of twenty-four (24) months for the National Consumer Commission. Scope of work: NCC’s current ICT Backend Infrastructure: The current NCC ICT infrastructure and systems comprise at least of: - ICT backend infrastructure: • Two fail-over and load-balancing 100Mbps WAN links; • Four Hyper-Converged Infrastructure servers (Hewlett-Packard Enterprise (HPE) servers); • One HPE Backup and Management Server; • One HPE Tape Library; • Two Cisco ISR 4461 routers and two 48-port Cisco Catalyst 9500 core switches; • Information security solutions (Fortigate Firewall, Forti Analyser, GFI LAN Guard; Symantec Antivirus (Datacentre Cloud Security); • Disaster Recovery as a service through a government entity (based on the outcome of this project, the NCC may relook at its ICT DR needs); • Line of business systems. Line of business systems are hosted on-premises and include at least: • Sage 300 ERP; • VIP (to be upgraded to Sage 300 People); • Opt-Out Registry System (critical business system to be used nationally by all consumers and direct marketers); • Hybrid email system (Office 365 and on-premises Exchange); • ATOS OpenScape contact centre system (to be upgraded to a cloud-hosted system). Place where goods, works or services are required: 1 Dr Lategan Road - Groenkloof - Pretoria - 0027. (Tender №97809926)