Addendum: Extension of Closing Date and Amendment to Document: Quotations are hereby invited for the appointment of a service provider for the supply, implementation, and support of an enterprise management and monitoring software suite at ATNS for a period of three (3) years. Scope of work: AD Manager - perpetual licensing model: • Consisting of 1 domain (unrestricted objects) with 30 help desk technicians. AD Audit tool - perpetual licensing model: • Support 20 domain controllers; • Support for 15 file servers. M365 Manager / cloud platform manager - perpetual model: • Support for 1400 users/Mailboxes with 4 help desk technicians. Applications manager with oracle EBS monitoring capability - perpetual licensing model: • Support for 50 monitors with 2 user. Endpoint Management tool- perpetual licensing model: • 1200 endpoints and single user license; • Single installation license for additional 9 users. Infrastructure management and network monitoring tool - perpetual model: • Single installation license for 1000 devices pack with 2 users; • Single installation license for 1000 NFA interfaces; • Single installation license for unlimited ports in SPM and unlimited IP Addresses in IPAM; • Single installation license for NCM 250 devices pack. SLA requirements: • 90% of issues resolved within 24 hrs; • 10% of issues resolved within 48 hrs. Place where goods, works or services are required: ATNS Company Limited, Eastgate Office Park, Block C, South Boulevard Road - Bruma - Johannesburg - 2298. (Tender №88404046)