Re-advertisement: Quotations are hereby invited for the following: Provision of waitron training. Scope: Provision of Waitron training: Provide a table service: Demonstrate knowledge and understanding by: - Describing how to provide a table service from greeting customers, seating them to serving them and clearing. - Explaining the importance of maintaining a constant stock of service items and accompaniments. - Listing the information that should be given to customers. - Explaining the consequences of not giving accurate information to customers. - Describing how a customer should be greeted and taken to their table. - Describing the method of silver service. - Describing the method of French service. - Describing the method of Russian service. - Describing the method of tray service. - Explaining how waste should be disposed off. - Explaining the importance of dealing with spillages and breakages quickly and efficiently. - Explaining the importance of handling and disposing of waste in a hygienic manner. - Describing ways of improving a table service to customers. - Explaining the response to unexpected situations by adapting service performance. - Explaining how service to customers may be improved. - Listing unexpected situations associated with providing a table service and explaining reasons for decisions taken to solve these. - Describing possible ways of developing a more efficient way of taking orders. By the end of this training, delegates must be able to: - Greet, seat and serve customers and clear the table during and after service; - Maintain a constant stock of service items and accompaniments; - Provide accurate and relevant information to customers; - Prepare a tray for tray service and deliver the tray service to the customer; - Deal with spillages and breakages quickly and efficiently; - Handle and dispose of waste in a hygienic manner; - Demonstrate ways of improving table service to customers; - Adapt their service performance to accommodate unexpected situations; - Demonstrate efficiency in taking orders. Note: At providers premises of alternatively in house at uShaka Marine World. Please note that this quotation was published late. (Tender №76479517)