Proposals are hereby invited for the Appointment of a Service Provider for the Configuration and Enhancement of the Sage CRM System at 83 Lois Avenue, Lynnwood Ridge, Pretoria. Scope of work: • Maintenance and support of the SAGE CRM system as configured (customized according to processes); • Enhance current workflows developed for escalation to relevant business units of customer/stakeholder complaints or enquiries; • Development of any new workflows required for operational efficiency; • Support the internal resources for the management of calls logged escalations to Business Units including notifications; • Maintenance of CRM reports and creation of new ones as requested. The contract for the service provider will be for a period of 36 months (Tender №115444184)

PUSH for registration

Country:

South Africa

Language: EN
Number: 115444184
Publication date: 05-12-2024
Source: ONLINE TENDERS
Deadline: 1 days

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