Quotations are hereby requested for the license renewal, support and maintain, a customer relationship management tool for a period of one (1) year. Specifications: 1. Splendid CRM Enterprise Annual Licensing: - Current Features Modules: • Organisation Contact Importing; • Client Queries; • Chart Visual Reporting; • Stakeholder Details Database; • Reporting Analytics on Dashboards; • Document Management; • Bulk Emailing; • Collaboration Tools: Meetings; • Report Designer; • Surveys; - Quantity: 5 users. 2. Maintenance and Support: • Routine Updates; • Performance Optimization; • New Customization and enhancement requests; • Technical Support; • Database Backups; • CRM Site Security (Installation of up-to-date SSL Certificate); - New Developments (Customization & Enhancements): • Unsubscribe Functionality; • Increase current Bulk email limit (Currently 200); • Integration with third-party applications (APIs and Web Service); - Quantity: 10 hours per month. (Tender №114528761)

Country: South Africa
Language: EN
Number: 114528761
Publication date: 21-11-2024
Source:
Deadline: 2 days

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