Quotations are hereby invited for the appointment of a service provider to support SANEDI with Employee Wellness Services. Scope of work: - Professional telephonic counselling services 24/7/365: • Unlimited services. - Life management services: • Legal advice (telephonic and online); • Financial advice (telephonic); • Family care support services (telephonic); • Information (telephonic). - Telephonic professional health advisory services: • HIV/AIDS counselling, education and support services; • Medical advisory services. - Professional face to face counselling services (off-site): • Up to 8 sessions per employee per incident per year; • Referral to appropriate external resources. - Managerial consultancy, referral and training services: • Managerial referral; • Custodian referral; • Absenteeism and incapacity consultancy services. - Comprehensive online wellness programme (E) Care): • Interactive online wellness services; • Professional advisory services (ask the Doctor, Dietician, Psychologist, etc); • Unlimited access to articles, in PDF format and videos on wellbeing topics. - Communications and marketing services: • Promotional material (brochure, wallet cards, posters); • Manager and Employee EWP Orientation sessions. - Programme management: • Dedicated client relationship manager. - Reporting: • Bi- annual and annual. Project duration: - 3 years. (Tender №103838498)